The day you arrive in Mexico marks the beginning of your adventure—and how smoothly it goes can set the tone for your entire trip. Whether you're landing in Puerto Vallarta, Los Cabos, or another coastal destination, knowing what to expect on arrival will help you hit the ground running. With CarNGo by your side, the process becomes even easier, offering a seamless start to your journey.
Before You Land
Prepare in advance to avoid delays at the airport. Fill out any immigration or customs forms either during your flight or online before you travel. Keep your documents—passport, FMM (Forma Migratoria Múltiple or tourist card), accommodation details, and return flight info—easily accessible. Take screenshots in case your phone doesn’t have signal upon landing.
Passing Through Immigration
Once you arrive, the first step is clearing immigration. Present your passport and completed tourist card. Be ready to answer standard questions like where you're staying, how long you'll be visiting, and your return date. U.S. and Canadian tourists generally receive a 180-day tourist visa, but confirm the number of days granted by checking the stamp or card.
Baggage Claim and Customs
After immigration, head to baggage claim. Once you collect your bags, you’ll pass through customs. Here, you’ll either press a button (random inspection system) or be waved through. If selected for inspection, don’t worry—it’s routine and usually quick. Have your declaration form ready and be transparent about any food, electronics, or gifts you’re bringing in.
Meeting Your CarNGo Representative
Here’s where your travel experience gets truly stress-free. While other travelers queue at crowded rental counters, you’ll walk straight into the arrivals area where a CarNGo representative is waiting for you with a sign. No shuttle buses, no confusing desk searches, no long paperwork delays.
Our team greets you with your vehicle ready to go. After a quick ID check and confirmation of your reservation, we’ll walk you through the car’s features, answer any last-minute questions, and provide local tips for your destination. You’ll be on the road within minutes of walking out of the terminal.
What to Pack in Your Carry-On for Arrival Day
To make the transition smoother:
- Keep a copy of your car rental confirmation (digital and printed)
- Portable phone charger or power bank
- Local SIM card or pre-installed navigation apps
- Snacks and water, especially for late arrivals
- Small amount of pesos for tips or first purchases
Suggested First Stops
Depending on your arrival time, you might want to make a quick stop at:
- OXXO or 7-Eleven for bottled water and essentials
- A grocery store like Mega or Soriana for snacks, sunblock, and fresh fruit
- A local bank ATM to withdraw pesos at fair exchange rates
Hotel Check-In Tips
Most hotels and vacation rentals allow check-in between 3–4 p.m. If you arrive earlier, call ahead to request early access or plan a relaxing brunch nearby. Many beach towns have cafés within 10–15 minutes of the airport where you can unwind if needed.
How CarNGo Simplifies Your Arrival
Instead of lining up at a car rental kiosk or figuring out shuttle schedules, you’re already moving. You won’t have to navigate language barriers or upsell tactics. Everything is pre-arranged: insurance, vehicle type, child seats, even GPS if requested.
Plus, we offer a direct phone line to your assigned rep. If you’re delayed or need help finding them, support is just a call or WhatsApp message away.
Arrival with Kids or Groups
Families and groups especially benefit from our counter-free process. We pre-install child seats, make space for strollers and luggage, and offer larger vehicles on request. No waiting with tired kids. No juggling airport chaos.
Final Thoughts
Arrival day doesn’t have to be stressful. With just a little prep and the right rental partner, you can breeze through the airport and start your vacation within the hour. CarNGo is designed to eliminate the friction that usually comes with travel—so all you have to focus on is enjoying Mexico.
Whether you're chasing the sunset in Sayulita or headed straight to the pool in Los Cabos, your first day should be simple, smooth, and full of possibility. T
hat’s what we deliver.